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Eliminate downtime with instant service worldwide

AWT’s exclusive Remote Diagnostics delivers instant online service to our customers all over the world, allowing for immediate troubleshooting and corrective actions. AWT Remote Diagnostics minimize production downtime and eliminate the need for most in-person service calls.

When buying a qualifying new press or dryer, AWT’s Remote Diagnostics is NO CHARGE for the first year.

AWT has been a pioneer and a leader in the development of Remote Diagnostic technology for more than 25 years. Originally facilitated by a phone modem, this instant service is now Internet-based. A Remote Diagnostics connection is standard on most AWT and American screen printing presses, dryers, and automatic screen cleaning and emulsion removal systems.

Remote Diagnostics provide a direct line of communication to AWT technicians for our customers working in the medical and governmental sectors, or other essential services where stoppages or delays can be disruptive and costly.

Especially in this season of COVID-19, Remote Diagnostic services are inherently safer, faster, and more cost-effective than in-person service calls, and our technicians are always available to assist you.

For more information about AWT Remote Diagnostics, contact our technical sales staff at (773) 777-7100, or email